Support

Need help with Portal iOS?

Reach the Solidot team for account access, portal workflows, pricing and order questions, or issues you encounter in the iPhone app.

How We Can Help

Common support requests

Use email support for the topics below. Keeping the request focused helps us route it faster.

Sign-in problems, password resets, and invitation issues

Questions about pricing, orders, catalog access, or account data

Unexpected behavior in the Portal iOS app

General partner portal assistance and account guidance

Before You Email

Include the essentials in your first message so we can investigate without extra back-and-forth.

Your company name and the email address linked to your account

A short description of what happened and what you expected to happen

Your iPhone model, iOS version, and app version if available

Screenshots or screen recordings if the issue is visible

Contact the team directly for help with the iPhone app or your portal account.

contact@solidot.io

Continue on the web if you need immediate access to your account or workflows.

portal.solidotautomation.com/login

View official company contact details on the Solidot website.

solidotech.com/contact